Insurance: Message Gateway Solution
- Design of a flexible and scalable solution for forwarding of messages (electronic work with or without attached documents) between different systems like input system, policy administration systems, partner systems, and so on.
- Lay the foundations for the company-wide Message Gateway to renew all input message forwarding systems.
- Implementation of the first step of this solution.
- Managing and forwarding of messages from the customer contact application.
- A centralized solution for messages receiving, enrichment and routing between different IT systems, developed to function in highly loaded, real-time environment.
- The solution is highly extensible and easily enables the inclusion of new message types into message exchange process.
- The solution provides a message tracking interface to see a full picture of the end-to-end message delivering process.
- All the rules for messages enrichment, routing and archiving are included into BPM solution as configurable rules, thus allowing fast configuration to accommodate new requirements
- This solution provides a good basis for intellectual messaging processing and can be used to perform analysis of business effectiveness.